Sheraton Hotel & SPA Nha Trang [EN]

The pure pleasure to get back to Sheraton for a fantastic getaway. Truly a gem in South East Asia. During the last period you may have not seen reviews of Sheraton properties, maybe because sometimes I found my stays at this chain a little bit sub-par and impersonal or too formal.

I’m happy today to review The Sheraton Nha Trang hotel & SPA where I stayed 2 nights because it became one of my favourite hotels in South East Asia in a second.

For those not acquainted with geography, Nha Trang is located in the southern part of Vietnam, quite close to Dalat and some hundreds of kilometers north of HCMC (Ho Chi Mihn city, aka Saigon). It’s very popular amongst Vietnamese but it’s also very well known amongst Chinese, Aussie and – in the past – Russian people.  Ideally located in a wonderful bay, it offers the facilities of a developed city, without losing the spirit of a sea-village with a so long white-sand beach.

Sheraton Nha Trang – View from the balcony over the ba

Sheraton Nha Trang hotel & Spa is perfectly located in the middle of the bay just on the main road which runs along the beach. As per my perception this property together with the neighbor Intercontinental represents the top-notch in terms of five-stars accommodation in Nha Trang.

Lobby is enticing. Minimal designed and bright colours catch the eye and the large spaces boost the freedom’s sensation. Everything is extremely clean and well maintained.

Upon check-in, staff was very professional and friendly and assigned us a Junior suite on the 20th floor. The nice thing about this property is that every rooms has sea views, so you don’t need to be afraid: you’ll enjoy terrific landscapes and lookouts.

After a short recap of services such as internet connection, Fitness & SPA, swimming pool and breakfast restaurant, we moved to the room.

Sheraton Nha Trang Junior Suite – Living Room

Once again here Sheraton Nha Trang hotel & Spa sets the bar: spacious and elegant, the Ocean Junior suite was tremendous. Colour scheme is well studied and the furnishings are functional and classy. By entering, the living area provides you a large sofa with chaise-long, a led TV, together with the bar station where you can find minibar, tea-coffee maker and some snacks.

Sheraton Nha Trang Junior Suite – Living Room w view

I must confess I fell in love with the sofa: excellent to relax yourself. Sea is just there: just raise your eyes and from the balcony you’ll enjoy an amazing view of the bay. Just that is worth the visit.

Sheraton Nha Trang Junior Suite – Detail

The bedroom is cozy and elegant. King bed is the masterpiece, once again offering you a stunning view from a second balcony over the Nha Trang bay. A second Led TV on the wall is available, while on the other side there’s a desk with a working chair, telephone and table lamp.

Sheraton Nha Trang Junior Suite -BedRoom

Sheraton Nha Trang Junior Suite – BedRoom

Here again, furnishing is quite minimal but nonetheless classy. Lighting is easily manageable through different switch stations.

Finally, there’s the bath area: the concept is quite interesting cause it concentrates everything in a little space but offering all of the thing you need. On a side, there’s a closet with safebox and some drawers where you can find also your bathrobe (by the way, one of the most comfortable bathrobe I ever found in a hotel: soft and light at the same time). The sink is on the background under a full wall mirror: on both sides, there’s space for toiletries and amenities for your convenience.

Sheraton Nha Trang Junior Suite – BathRoom

Opposite to the closet, there’s the shower box: I loved it. Separated with a serigraphy glass, this area allows you to enjoy the pleasure of a shower either a full bathtub in single environment.

Sheraton Nha Trang Junior Suite – Bath tub and shower

I know it’s strange but it reminds me of the cabanas by Cathay Pacific in Hong Kong Lounge where you have an elegant bathtub, sided by a full shower.Light marbles and a perfect lighting, together with the rain forest concept make your shower the perfect way to boost yourself in the morning. Toiletries are by Le Grand Bain (ok, I confess, will bring some sample of them at home!).Nothing to complain about housekeeping: rooms are perfectly clean and service is extremely attentive with a sharp turn-down service at sunset.

Few words need to be spent about facilities. Let’s star from the club: we were given Sheraton Club benefits and we enjoyed occasionally the possibility to join it. Located on 25th floor, it has a stunning lookout over the bay thanks to the floor-to-ceiling windows covering the entire lounge.

Sheraton Nha Trang – Club Lounge

A warm colour scheme, classy shelf-library on the opposite side and a dainty array of sofas and chairs make the ambience so captivating.

Sheraton Nha Trang – Club Lounge

Staff is helpful to say the least: super-professional and ready to assist, they promptly take care of you and are ready to suggest you about what to see and to do in Nha Trang, better than any other concierge service.

We just stopped for a  few minutes at the evening time but the cocktail buffed appears to be quite extensive, nicely presented (not like some US properties), and offering some hot food selection for the most starving people.

Sheraton Nha Trang – Club Lounge – Evening cocktail food selection

Sheraton Nha Trang – Club Lounge – Evening cocktail food selection

Sheraton Nha Trang – Club Lounge – Evening cocktail food selection

Sheraton Nha Trang – Club Lounge – Evening cocktail food selection

Nonetheless through all day, a wide array of fruits (tasteful!) is available together with coffee, tea and soft drinks.

The breakfast restaurant – the Feast – is located on first floor and thanks to a very informal atmosphere gives you the chance to enjoy the brekkie in an easy, colorful and carefree environment.

Sheraton Nha Trang – Breakfast

The green chairs contribute to raise this perception without losing the sensation of being in a luxury property.

Sheraton Nha Trang – Breakfast

Food selection is definitely huge and it offers both western and asaian cuisine.

Sheraton Nha Trang – Breakfast

Pastries, noodles, egg station, fruits, sushi shelf and salad bar are all available around the lounge, with staff ready to prepare either your favourite omelette or your Vietnamese sandwich.

Sheraton Nha Trang – Swimming Pool

On the 6th and 7th floor, you will find the plunge pool and the fitness club: the first is outdoor and looks definitely adequate.

Sheraton Nha Trang – Swimming Pool

You can relax on a deckchair while sipping your favourite cocktail but if you want to maximize your experience the in-pool chaise long are there for you!

Sheraton Nha Trang – Swimming Pool

Unfortunately, in the afternoon sun disappears quite soon behind the building, so be ready to join the pool in the morning if you love raylights. On the other side, if you look for a place to chill out, then the afternoon is still a valid option.

The fitness lounge is top-notch: located on 6th floor, it offers amazing views on both sides of the bay and is furnished with the whole equipment you need for a perfect workout.

It’s not to say that it’s open 24/7 and all the equipment is last generation.

Finally, a special mention is about the jacuzzi: the biggest, and I mean the biggest I ever seen in a hotel.

Sheraton Nha Trang – jacuzzi

I think the pic is so self-explanatory that any other word is silly. Truly a pleasure to treat yourself.

If you want to enjoy the sea, then the beach is the place for you. Sheraton Nha Trang Hotel & SPA offers deckchair, towels and beach umbrellas to let you relax in front of the sea.

Sheraton Nha Trang – Beach

Sheraton Nha Trang – Beach

And now about the staff: here is where Sheraton Nha Trang hotel & SPA makes the difference. Sometimes I complain about Sheraton properties for being too formal or impersonal, but here it’s a total different scenario.

The strength point of this property is staff and I mean staff: from the lowest levels to the top. Everyone here makes his/her own part by delivering you a dedicate and hearthfelt service. In any moment of your stay, you feel yourself welcomed and assisted.

Staff is there to anticipate your needs and they really make their best to treat you like at home and not as a number. Smiles and professionalism are everywhere.

The whole staff perfectly combine the attitude of working in a luxury property together with the lightness of a beach hotel where people aspires to relax and join the party atmosphere of a resort location like Nha Trang is.

We met the GM on the lift and we liked the friendly approach. The same approach everyone joining her staff offers to customers. The idea everyone is really taking care of you and they’re happy to do so is a win-win situation.

Sheraton Nha Trang – Altitude Rooftop Bar

One last word about the Altitude Rooftop bar, the place to go: located on 28th floor, it’s a cocktail bar with terrace over the bay.

Sheraton Nha Trang – Altitude Rooftop Bar

A club lounge with a modern atmosphere where you can enjoy a drink after dinner by overlooking the entire Nha Trang bay at night. Informal ambience but still refined.

Sheraton Nha Trang – Altitude Rooftop Bar

Bottom line:

Superb stay. Staff is super and it’s the gem of this property.

Rooms are beautiful and well-mantained.

This entry was posted in Italiano. Bookmark the permalink.

Comments are closed.